JOIN OUR TEAM!

 
 

Definitely NOT your average surf school...

Whether you join our team as a surf instructor, reservationist, or photographer, learn new things on the daily about Oahu's tourism industry.  Get hands on experience with guest services, education, and customer service skills.  

Operating on the south and west shores of Oahu.  Become a part of our surf ohana!

If interested, please call us (808)371-8917 or email us your resume to info@surfhnl.com

Surf Instructor(Operator) job duties include:

Teaching Surf Lessons
Be able to do a surf lesson up to 4 hrs in the water at the minimum of 3 students

Transporting Students
Transport students safely back to lodging

Land Lesson
Be able to teach an effective land lesson incorporating Hawaiian surf culture. Be knowledgeable of open ocean conditions and inform guests of risks and hazards and how to avoid them (reef, currents, surfer's paralysis)

Equipment
Load and unload boards safely, set up and break down tent, retail area, beach chairs and more

Light Cleaning
Sweeping, taking out trash

Light Vehicle Maintenance
Wash Cars, Check Fluids, Fuel Vehicles, Clean interior

Retail and Rebooking Sales
Selling retail, surf media, as well as getting customers to rebook another lesson with you


Customer service
Provide high quality customer service to ALL customers

**Surf Instructor Requirements:

  • Lift over 50lbs+
  • Customer Service Experience
  • Team Work
  • Problem Solving
  • Strong Waterman Bodyboard or Surf
  • Communication
  • Drivers License

Photographer: 

Photographer must be familiar with the DSLR Cannon + Go Pros

Qualities: 

  • Organized
  • Customer service (you will be on the beach with customers and will be trying to sell to them later, so customer service is a must!)
  • Motivated
  • Positive attitude and works well with others


Duties: 

  • Packing camera and media equipment for the day
  • Shooting photos from the beach
  • Downloading, sorting, organizing folders accordingly
  • Showing customers photos
  • Selling media and retail
  • Filling out paperwork and organizing money and forms together
  • Coming back to the shop and wrapping up the day

Reservations Operator:

1) Reservationist:

  • Answering phone calls
  • Scheduling Tours and Rentals
  • Book keeping
  • Cleaning Office Space.
  • 8-10 hour Days

Prefered Qualifications:

  • Quickbook
  • Excel
  • Farharbor
  • SalesForce
  • Google Drive Applications
  • Type 40wpm
  • Surfer
  • Japanese Speaking

Qualities: 

  • Organized
  • Customer service (you will be on the beach with customers and will be trying to sell to them later, so customer service is a must!)
  • Motivated
  • Positive attitude and works well with others
  • Hard worker
  • Able to work well without supervision

Optional Requirements:

  • 5+ years water man experience. 
  • Multitask
  • Speak well in front of customers

all positions pay hourly plus commission on what is sold.  

Instructor tips are distributed amongst the team depending on performance